Refund Policy

Refund Guarantee:

If you are unhappy with your purchase for any reason, please get in touch with us within 14 days of your purchase (returns and refunds will not be issued after this expiry period) either by email on purplelilly.info@yahoo.com or use the 'Returns and Refund' tab to request a return and refund. We will then arrange a hassle free return and refund you on  the item within 7 days of receiving the returned item. 

Please note that returns and refunds DO NOT apply to any custom made artwork as these would have been made to your specific instructions.